Housing, Shelters & Other Services
Find information on housing and services for people experiencing homelessness in Burnaby and the surrounding areas. Many resources offered are free or low-cost. Contact the organization, or check their website to determine service eligibility.
We're working closely with service providers to keep these guides updated, however information provided here may quickly change. Contact us if your organization is listed here and needs information updated, or if your organization would like to be included in our guides.
Visit the City of Burnaby for information on City services, programs and facilities.
101 - 4555 Kingsway, Burnaby
Phone: 604-433-2218
BC Housing provides and manages subsidized housing options in B.C. Options may include shelter, rent assistance or other housing options.
Last updated: September 13, 2023
1 - 4075 Kingsway, Burnaby
Phone: 778-727-1142
Email: burnabyrentbank@purposesociety.org
Low income individuals and families that live in or are moving to Burnaby may be eligible for a low-fee, no interest, short-term loan to help with rent and damage deposits. The BC Rent Bank also serves other locations in BC.
Last updated: September 13, 2023
Burnaby Community Services – 2055 Rosser Avenue, Burnaby
Phone: 778-714-5252
Email: advocacy@bbyservices.ca
Provides free legal information and assistance to low-income Burnaby residents. The areas of law this program covers include income assistance, CPP, OAS, GIS, tenancy issues, and debt.
Last updated: September 13, 2023
400 - 5021 Kingsway, Burnaby
Phone: 604-660-1020 or 1-800-665-8779
Email: hsrto@gov.bc.ca
The Residential Tenancy Branch provides information, education and dispute resolution services.
Last updated: September 13, 2023
A list of shelters across the Lower Mainland along with a current count of available beds that is updated daily.
Buller Ave. Temporary Winter Shelter
7320 Buller Avenue, Burnaby
Phone: 604-522-9669On November 6th, 2023, Mayor and Council approved the addition of a 40-bed temporary winter shelter to assist those in need during the colder months. The shelter is a joint partnership between BC Housing and the City of Burnaby, operated by Progressive Housing Society. The shelter’s operating hours are 5pm-8am, 7 days a week from the same location as the Emergency Warming Centre located at 7320 Buller Avenue. The location will provide sleeping pods for those looking to get out of the cold and connected to various supports. The shelter will operate from December 15th, 2023 to April 30th, 2024.
Last updated: January 4, 2024
Progressive Housing Society Emergency Shelter
2294 Douglas Road, Burnaby
Phone: 604-522-9669
Emergency shelter for adults experiencing homelessness. Run by Progressive Housing. Transgender and non-binary people are welcome but dorms are separated by male and female. Harm reduction supplies are available, safe injection site.
Last updated: April 21, 2023
201 Central Street, Vancouver
Phone: 604-682-5556
Shelter for homeless men. Run by Vancouver Aboriginal Friendship Centre Society (VAFCS). Self-identified men and two spirit people are welcome. Transgender men are welcome. There is zero tolerance for alcohol or illegal drugs.
Last updated: April 25, 2023
346 Alexander Street, Vancouver
Phone: 604-681-9126
Email: dtshelter@lookoutsociety.ca
Temporary shelter and support for men who have no other housing options. Run by Lookout Housing and Health Society. Transgender men are welcome. Not a safe consumption site, harm reduction supplies available.
Last updated: November 24, 2022
All Nations Youth Safe House (ANYSH)
Address confidential - Office address: Fraser Region Aboriginal Friendship Centre Association (FRAFCA) at 101A - 10095 Walley Boulevard, Surrey
Phone: 236-477-1747
Safe house for at-risk youth of all nations and ethnicities who will be working on goals (school/work/reconnecting with family) during stay at the house. Run by Fraser Region Aboriginal Friendship Centre Association (FRAFCA). Transgender youth welcome. No substance use on site.
Last updated: November 24, 2022
A list of shelters across the Lower Mainland along with a current count of available beds that is updated daily.
Directions Youth Services Centre: 1138 Burrard Street, Vancouver
Phone: 778-800-3300
Email: directions@fsgv.ca
Temporary emergency residential program for youth. Run by Family Services of Greater Vancouver (FSGV). Transgender and non-binary people are explicitly welcome. Substance affected youth are welcomed and supported, premises are substance free, harm reduction supplies, take-home naloxone kits, connection to substance use services. Youth from outside the Vancouver Coastal Health area are able to stay for 48 hours.
Last updated: November 24, 2022
Elizabeth Gurney House (Liz Gurney's)
New Westminster
Phone: 604-524-0710
Emergency shelter for self-identified women run by the Elizabeth Fry Society of Greater Vancouver. Transgender women are welcome. No substances use on site, all medications turned over to staff.
Last updated: April 25, 2023
Emergency Shelter for Men (Belkin House)
555 Homer Street, Vancouver
Phone: 604-681-3405
Email: residential@belkinhouse.ca
Emergency shelter for men. Run by the Salvation Army. Transgender men are welcome. Alcohol and drug-free environment.
Last updated: November 24, 2022
Emergency Shelter for Men (UGM Emergency Shelter for Men)
601 East Hastings Street, Vancouver
Phone: 604-253-3323
Email: contact@ugm.ca
Emergency shelter for men. Run by United Gospel Mission. Transgender men welcome. Alcohol and drug-free environment.
Last updated: November 24, 2022
Emergency Shelter for Women (Belkin House)
555 Homer Street, Vancouver
Phone: 604-694-6623
Email: residential@belkinhouse.ca
Shelter for women with or without children. Run by the Salvation Army. Transgender women are welcome. Alcohol and drug-free environment.
Last updated: November 24, 2022
Help for Women Fleeing Violence
Phone: 604-433-2218
BC Housing has created this directory to help women fleeing violence find contacts for housing and other supports.
Last updated: April 21, 2023
356 East Hastings Street, Vancouver
Phone: 604-669-3306
Overnight emergency shelter for homeless adults and active and entrenched drug users. Run by PHS Community Services Society. Transgender people welcome. A women's side is available for self-identified women. Open use, harm reduction supplies available.
Last updated: November 24, 2022
Powell Place Emergency Shelter for Women
329 Powell Street, Vancouver
Phone: 604-606-0403
Emergency shelter for women experiencing, or at risk of homelessness. Run by The Bloom Group. Transgender women welcome. Low barrier shelter, harm reduction supplies are available.
Last updated: November 24, 2022
Vancouver
Phone: 604-606-0412
Emergency housing for single women and women-led families. Run by The Bloom Group. Transgender and non-binary people are welcome. Harm reduction supplies are provided. Accepts teens up to age 18.
Last updated: November 24, 2022
Vi Fineday Family Shelter Society
Vancouver
Phone: 604-736-2423
Emergency accommodation for families and single parents with dependent children. Transgender family members welcome. Zero tolerance for alcohol and drug use, must be clean two weeks prior to admission.
Last updated: November 24, 2022
Women's Emergency Shelter (412 Women's Emergency Shelter)
412 East Cordova Street, Vancouver
Phone: 604-423-4807
Email: sheltermanager@dewc.ca
Emergency shelter for homeless self-identified women in the downtown East side. Run by the Downtown Eastside Women's Centre. Transgender women and non-binary people are welcome. No open use of substances in space, harm reduction supplies are provided.
Last updated: November 24, 2022
2088 Yukon Street, Vancouver
Phone: 604-264-1680 Local 1
Multi-service housing centre for men and women in emergency and transitional situations. Run by Lookout Housing and Health Society. Transgender people welcome. No open use of substances in space, harm reduction supplies are available.
Last updated: November 24, 2022
Dixon Transition Society
Phone: 604-298-3454
Online: dixonsociety.ca/contact-us
Dixon Transition Society helps to reduce the impact of domestic violence by providing transitional housing, support, and counselling for women and children fleeing violence. Transgender women not currently accepted but encouraged to call if in need of help. Alcohol and drug-free environment.
Last updated: May 13, 2023
Transition Houses & Safe Homes List
A BC Housing resource list of transition houses and safe homes in B.C.
Last updated: September 13, 2023
Phone: 211
A confidential, multilingual, 24-hour referral service that provides listings of housing for Indigenous/Aboriginal peoples, older adults, people with disabilities, rent assistance, subsidized housing, transition houses for victims of violence, and housing for people experiencing homelessness. Phone 2-1-1 or go to the website and enter your postal code.
Last updated: September 13, 2023
3965 Dumfries Street, Vancouver
Phone: 604-401-7781
Email: journeyhome@hsls.ca
Helping Spirit Lodge Society promotes and supports long-term housing stability as well as culturally appropriate community engagement with a focus on Indigenous people and families who are chronically or episodically homeless, especially those fleeing abuse or violence.
Last updated: November 24, 2022
Maida Duncan Women's and Family Drop-in and Resource Centre
402 East Columbia Street, New Westminster
Phone: 604-523-6749
Run by the Elizabeth Fry Society of Greater Vancouver. Services include laundry, showers, computer access, some basic food, referrals, and clothing donations. Available for low-income, homeless, and marginalized women and their children. Transgender women are welcome.
Last updated: April 25, 2023
7135 Walker Avenue, Burnaby
Phone: 604-200-0712 or 604-259-0170
Email: info@burnabyhomeless.org
Run by volunteers of the Task Force to end Homelessness in Burnaby, supported by the Society to End Homelessness. Thursday services include: opportunity to meet outreach workers, a meal, harm reduction kits available upon request, nurse practitioner. Shower services available on Thursdays from 9:30 to 11:30.
Community meal on Monday evenings at 5:45pm
Resource Centre open on Thursdays from 9am to 11:30am
Last updated: September 13, 2023
Outreach Resource Centre Pop-Up - Jubilee Avenue
Jubilee Avenue near Imperial Street (in front of Youth Centre)
Phone: 604-200-0712
Email: info@burnabyhomeless.org
Run by volunteers from the Task Force to End Homelessness in Burnaby. Services include: a hot meal, opportunity to meet Outreach workers, food bank pre-packed bags, and harm reduction kits. Open on Wednesdays from 9:30am to 11am.
Last updated: September 13, 2023
Progressive Housing Society's Burnaby Housing & Outreach Hubs
7836 6th Street, Burnaby
Phone: 604-522-9669 or 1-877-522-9669 ext. 318
Progressive housing provides services for anyone experiencing homelessness, at risk of homelessness, or experiencing housing insecurity. Services include immediate outreach assistance, housing resources, food, clothing, and support in various areas.
Progressive Housing Society: 7836 6th Street from Monday to Friday: 9am to 4pm
Southside Community Church: 7135 Walker Avenue on Thursdays: 9am to 11am
Last updated: May 13, 2023
40 Begbie St., New Westminster
Phone: 604-526-2522
Health Van Phone: 604-351-1885
Email: mail@purposesociety.org
Food hampers are available for families. Contact Purpose Society to register.
Youth Source program provides harm reduction supplies, personal hygiene items and clothing (as donate supplies last), information and referral on housing and employment.
Health Van provides harm reduction supplies, sharps containers, and sometimes food supplies, fentanyl drug checking.
Last updated: November 24, 2022
Spirit of the Children Society
201 - 768 Columbia Street, New Westminster
Text: 604-524-9113
Email: reception@sotcs.ca
Spirit of the Children Society (SOTC) provides assistance for Indigenous families and individuals in Burnaby, New Westminster, and the Tri-Cities searching for stable housing and helps with goal planning.
SOTC also has a separate program for youth ages 16 to 24 who are episodically and chronically homeless to obtain or sustain housing, with priority given to youth who are aging out of or have aged out of care.
Last updated: November 24, 2022
330 Alexander Street, Vancouver
Phone: 604-681-9244
Phone: 604-720-5686 for Mobile Access Project, call to request drop-off of harm reduction supplies
Email: info@wishdropincentre.org
Wish is a nonprofit agency and registered charity. Services available to self-identified women who are street-based sex trade workers age 19 and over (nonbinary people also welcome). Showers, washrooms, personal care items, meals and more are available.