Services for Immigrants
Find information on services for immigrants Burnaby and the surrounding areas, to support you. Many resources offered are free or low-cost. Contact the organization, or check their website to determine service eligibility.
We're working closely with service providers to keep these guides updated, however information provided here may quickly change. Contact us if your organization is listed here and needs information updated, or if your organization would like to be included in our guides.
Visit the City of Burnaby for information on City services.
All services at Burnaby Public Library are free and available to everyone. Contact us to learn more about the following services.
Citizenship preparation
Borrow a copy of the Discover Canada Guide with your library card. Staff can also help find information to support learning in subjects areas on the test. Use our computers and printers to print documents and look for information.
Employment
Burnaby Public Library can help you find the right resources for to prepare for your career, search for jobs, prepare for applications or interviews, and anything else you may need help with.
Check out our job search guide to find job postings and career information locally and across the province.
Learning English
We have books and online resources for learning English, preparing for English tests (IELTS, TOEIC, TOEFL or CELPIP), and for help with grammar, reading comprehension, writing, listening, speaking and more.
You can also practice your English and meet new people by joining one of our English Conversation Circles.
ISSofBC
207-7355 Canada Way, Burnaby
Phone: 604-395-8000
Email: settlement@issbc.org
Offers classes for citizenship test and application preparation in various languages. Priority given to permanent residents, convention refugees and protected persons.
Contact organizers directly for eligibility.
Last updated: March 21, 2024
MOSAIC
5575 Boundary Road, Vancouver
Phone: 604-254-9626
Email: info@mosaicbc.org
Offers a workshop for Permanent Residents. The sessions will be facilitated by MOSAIC staff and will cover topics such as Canada’s history, symbols, government and geography, as well as the rights and responsibilities of citizenship. Check website for future registration.
Last updated: February 21, 2024
YMCA
Phone: 778-990-4856
Email: connections@gv.ymca.ca
Canadian Citizenship Preparation: offers a 10 week program to review the Discover Canada Study Guide and prepare participants to take the Canadian Citizenship Test.
Services are available to permanent residents. Email connections@gv.ymca.ca to register.
Last updated: March 21, 2024
ISSofBC
207-7355 Canada Way, Burnaby
Phone: 604-395-8000
Email: jobquest@issbc.org
Email: settlement@issbc.org
Offers a variety of workshops for those who want to continue their career in their home country, look for alternative careers, or need job skill training.
Vancouver head location also provides a free legal clinic for newcomers with job related issues.
Check website for service eligibility: available services may vary depending on immigration status.
Last updated: October 11, 2024
MOSAIC
5575 Boundary Road, Burnaby
Phone: 604-438-8214
Email: info@mosaicbc.org
Offers various programs that bridge newcomer immigrants and refugees to Canadian workplaces by providing Canadian labour market information, job skills training or paid internship.
Check website for service eligibility: available services may vary depending on educational background, credentials and immigration status.
Last updated: March 21 2024
Skilled Immigrant InfoCentre
Vancouver Public Library, 350 West Georgia Street, Vancouver (level 4)
Phone: 604-331-3603
Email: siic@vpl.ca
Free service from Vancouver Public Library to help newcomers to Canada find the information you need to get a job in your field of education and experience.
Service available to everyone (Province-wide immigrants).
Contact by email.
Last updated: February 28, 2024
SUCCESS
200 - 5172 Kingsway, Burnaby
Phone: 604-430-1899
Email: isipburnaby@success.bc.ca
Supports job seekers to explore different careers, build their skills for in-demand jobs, and achieve meaningful employment. Provides job seekers with resume and job interview information and resources. A variety of programs are available depending on immigration status.
Last updated: March 21, 2024
WorkBC
Burnaby: Metrotown
601 - 4211 Kingsway, Burnaby
Phone: 778-357-0566
Email: info-burnaby-metrotown@workbc.ca
Burnaby: Brentwood
101 - 3999 Henning Drive, Burnaby
Phone: 778-357-0445
Email: info-burnaby-brentwood@workbc.ca
Burnaby: Edmonds
7297 Kingsway, Burnaby
Phone: 604-636-1124
Email: info-burnaby-edmonds@workbc.ca
Offers group workshops or individual sessions on job search services, skills enhancement services such as academic upgrading and training customized job placements.
They offer work experience placement services for clients with significant barriers to employment, as well as financial supports for childcare, transportation to help you get to job interviews, and help purchasing tools (for those who qualify).
Services are available for unemployed or precariously employed people who are legally allowed to work in BC -Canadian citizens, permanent residents.
Some temporary workers may be also eligible for the services: Convention refugees, protected persons, open work permit holders, and those who have been granted permanent resident status but not yet received a permanent SIN.
Last updated: February 28, 2024
British Columbia Institute of Technology (BCIT)
Burnaby Campus: 3700 Willingdon Avenue, Burnaby
Phone: 604-434-5734
Email: peld@bcit.ca
BCIT’s Communication Department offers assessment, and courses help with technical and business writing for BCIT students who are learning English as an additional language. Professional English Language Development option is designed for upper- intermediate levels. Courses are free for Canadian Citizens and Permanent Residents, protected person/Convention refugee status.
Email the Professional English Language Development (PELD) Department for more information.
Last updated: March 13, 2024
Burnaby Neighbourhood House
North: 4908 Hastings Street, Burnaby
South: 4460 Beresford Street, Burnaby
Phone: 604- 431-0400 (South House)
Email: info@burnabynh.c
English as an Additional Language classes (EAL classes). Online English classes for beginners. Learn English, make new friends and experience learning online. You can also get tech help/classes if you are new to Zoom.
Online registration.
Services are available to everyone.
Last updated: March 14, 2024
Foundations Program (Burnaby Community & Continuing Education)
Burnaby South Secondary School
5455 Rumble Street, Burnaby
North Burnaby Adult Education Centre (NBAEC)
751 Hammarskjold Drive, Burnaby
South Burnaby Adult Education Centre (SBAEC)
5455 Rumble Street, Burnaby
Phone: 604-296-6901
Email: burnabycce@burnabyschools.ca
The Foundations program is designed to strengthen basic skills of Grade 10, 11, and 12 courses such as English, Social Studies, Mathematics, Science and Computers to prepare students for further post-secondary studies or employment.
Free for Canadian citizens, permanent residents and status refugees. Tuition-free courses available for work permit holders. Paid courses for other temporary residents and visitors.
Last updated: February 28, 2024
ISSofBC
207-7355 Canada Way, Burnaby
Phone: 604-395-8000
Email: settlement@issbc.org
English Conversation Circle: free conversation classes to practice English and have some fun.
Janis’s ESL: provides links to useful ESL resources.
Priority given to permanent residents, convention refugees and protected persons. Contact organizers directly for eligibility.
Last updated: February 28, 2024
Language Instruction for Newcomers to Canada (LINC)
Edmonds Resource Centre
Room 209 - 7355 Canada Way, Burnaby
Phone: 604-522-7092
Windsor Neighbourhood Learning Centre
6907 Gilley Avenue, Burnaby
Phone: 604-296-6901
MOSAIC Burnaby Language Centre-Metrotown
Suite 480 - 4800 Kingsway (Office Galleria of Metropolis at Metrotown)
Phone: 604-298-8201
Email: lincburnaby@mosaicbc.org
Formal English classes for newcomers. You will learn all the areas of English - vocabulary, grammar, listening, reading, speaking and writing.
Students will need an assessment to determine which class they will attend. IELTS testing and free low-cost English classes are available.
Free child care service is available.
Services available to permanent residents or convention refugees who are 17 years of age or older.
Last updated: February 28, 2024
MOSAIC
5575 Boundary Road, Vancouver
Phone: 604-254-9626
Email: info@mosaicbc.org
English Conversation Circles where you can practice your speaking and meet other immigrants.
Services available to permanent residents, refugee claimants and international students.
Last updated: February 28, 2024
MOSAIC ENGAGE
206- 2555 Commercial Drive, Vancouver
Phone: 604-708-3905
Email: english@mosaicbc.org
You can book a CLBPT assessment, IELTS testing, and register for English classes.
Paid classes are available for anyone. Open to all status of immigrants.
Last updated: February 28, 2024
S.U.C.C.E.S.S.
Burnaby Service Centre
#200 - 5172 Kingsway, Burnaby
Phone: 604-430-1899
Email: isipburnaby@success.bc.ca
Offers some business English classes and online English Conversation groups.
Check website for service eligibility: available services may vary depending on immigration status.
Last updated: February 28, 2024
YMCA
Phone: 778-990-4856
Email: connections@bc.ymca.ca
Online English Conversation Club: a great way to build English language skills, meet new friends and learn more about life in Canada. Offered twice a week on Wednesday morning.
Conversations for Life: This program supports newcomers to build confidence, language skills, knowledge & intercultural relationships through weekly discussions over a period of 4 weeks.
Services available to Permanent Resident, Convention Refugee or in Canada under CUAET measures.
Last updated: March 13, 2024
ISSofBC
207-7355 Canada Way, Burnaby
Phone: 604-395-8000
Email: settlement@issbc.org
Provide a variety of supportive programs and services that help newcomers settle into their new communities successfully. Programs and services are available for many different language groups.
Check website for service eligibility: available services may vary depending on immigration status.
Last updated: March 13, 2024
Migrant Workers Centre
119 West Pender Street, Suite #302, Vancouver
Phone: 604-669-4482
Toll-free: 1-888-669-4482
Email: info@mwcbc.ca
Provides legal services and educational workshops for migrant workers.
The website also provides useful resources and general information for migrant workers.
Priority to migrant & undocumented workers province-wide.
Last updated: March 13, 2024
MOSAIC
MOSAIC Settlement, Employment and Seniors Programs
315- 7155 Kingsway, Burnaby (More locations depending on service programs)
Phone: 604-438-8214
highgate.reception@mosaicbc.org
Provides programs and services to help newcomers transition to life in Canada - Settlement, employment, English learning, interpretation, etc.
Check website for service eligibility: available services may vary depending on immigration status.
Last updated: March 13, 2024
Multicultural Helping House Society (MHHS)
4802 Fraser Street, Vancouver
Phone: 604-359-1809
Email: info@helpinghouse.org
Serves new immigrants/temporary residents in addressing their needs from settlement, employment, social services, skills enhancement, respite housing, legal assistance, and education services.
Runs special programs centered on youth, senior citizens and families.
Check website for service eligibility: available services may vary depending on immigration status.
Last updated: March 13, 2024
S.U.C.C.E.S.S.
Burnaby Service Centre
200- 5172 Kingsway, Burnaby
Phone: 604-430-1899
Offers a wide range of programs and services that promote the belonging, wellness, and independence of people in all stages of their Canadian journey - including employment, settlement, language, community engagement, entrepreneurship, housing, etc.
Check website for service eligibility: available services may vary depending on immigration status.
Last updated: March 13, 2024
Burnaby Neighbourhood House
Burnaby Neighbourhood House (North House)
4908 Hastings Street, Burnaby
Phone: 604-294-5444
Burnaby Neighbourhood House (South House)
4460 Beresford Street, Burnaby
Phone: 604-396-7307
Burnaby Community Services (Brentwood)
2055 Rosser Avenue, Burnaby
Phone: 604-299-5778
Email: computercafe@burnabynh.ca
Offers technology help in multiple languages. Drop-in, in person sessions. Volunteer computer instructors help with computer learning needs.
Services are available only to Burnaby residents. No registration required.
Last updated: March 13, 2024
ISSofBC
207-7355 Canada Way, Burnaby
Phone: 778-554-2218 (Client Digital Navigator)
Phone: 604-522-5902 (New Westminster Office)
Email: settlement@issbc.org
The digital navigator program offers 1:1 services, drop-in programs and group workshops to support newcomer clients to be digitally literate. Service is offered online through Zoom or in person at New Westminster location.
Services available to permanent residents, convention refugees and protected persons.
Contact Client Digital Navigator.
Last updated: March 21, 2024
Burnaby Neighbourhood House
North: 4908 Hastings Street, Burnaby
South: 4460 Beresford Street, Burnaby
Phone: 604-431-0400
Email: settlementprogram@burnabynh.ca
Offers basic language translation/interpretation services for settlement. Services available to anyone.