Technology
Find information on technology resources and services in Burnaby, BC and beyond. Contact us if your organization listed here needs information updated, or if your organization would like to be included in our guides.
Visit the City of Burnaby for information on City services, programs and facilities.
Access technology such as computers and printers, internet and Wi-Fi and more at our four locations.
We can help you learn to use technology and devices and connect to digital resources over phone or email.
206 - 6741 Cariboo Road, Burnaby
Phone: 604-294-6886
Email: clientServices@reusetechbc.ca
BC Tech for Learning is open. They refurbish and redistribute technology to non-profit organizations, schools, and individuals in need of devices. Requests can be submitted online or through a Burnaby non-profit organization.
Last updated: February 9, 2023
Telus Mobility for Good program
Email: corporate.citizenship@telus.com
Youth aging out of foster care can apply for Telus’s Mobility for Good program. They can receive a refurbished smartphone and a two year cell plan for no cost. Seniors can access discount devices and low-cost monthly plans through the program. Indigenous women at risk of or surviving violence can also access the program through partner organizations.
Last updated: February 9, 2023
Phone: 1-866-558-2273
Chat: https://www.telus.com/chat
Telus customers with disabilities who require assistive technology can receive assistance, tools and training.
8620 Glenlyon Parkway, Unit 105
Phone: 604-255-3472
Allegra Print and Imaging on Glenlyon Parkway offers printing services at a cost. They do not offer fax services.
The library location this store is closest to is the Tommy Douglas Library.
Burnaby Print (Save on Copy and Print)
4546 Kingsway, Burnaby
Phone: 604-628-8844
Burnaby Print on Kingsway offers printing, photocopying, scanning and fax services at a cost.
The library location this store is closest to is the Metrotown Branch.
Colorama Printing and Copying
621 Belmont Street, New Westminster
Phone: 604-517-0672
Colorama Printing and Copying in New Westminster offers printing, scanning, and copying at a cost. Open Monday to Friday from 10:00am to 6:00pm. Saturdays 11am to 5pm.
The library location this store is closest to is the Tommy Douglas Library.
6850 Merritt Ave, Burnaby
Phone: 604-431-9297
The Printing Edge on Merritt Avenue offers printing services at a cost. There is a $10 minimum charge for walk-in photocopying and scanning. Printing can be emailed beforehand to info@printingedgeonline.com or brought in on a USB stick.
The library location this store is closest to is the Metrotown Branch.
Staples Store - Lougheed Highway
4265 Lougheed Highway
Phone: 604-320-6800
The Staples Store on Lougheed Highway and Madison offers computer rental stations, colour printing, black and white printing, scanning, faxing, and copying at a cost.
The library location this store is closest to is the McGill Branch.
130-3355 North Road, Burnaby
Phone: 604-420-6689
Sure Copy Centre on North Road in offers printing, photocopying, scanning and fax services at a cost.
The library location this store is closest to is the Cameron Branch.
#181, 407-552 Clarke Road, Coquitlam
Phone: 604-931-6377
The UPS Store located in Burquitlam Plaza on Clarke Road in Coquitlam offers printing, photocopying, scanning and fax services at a cost.
The library location this store is closest to is the Cameron Branch.
105-7655 Edmonds Street, Burnaby
Phone: 604-528-9232
The UPS Store on Edmonds near Canada Way offers printing, faxing, scanning, and copying at a cost.
The library location this store is closest to is the Tommy Douglas Library.
4111 Hastings Street, Burnaby
Phone: 604-205-5888
The UPS Store on Hastings near Gilmore offers printing, faxing, scanning, and copying at a cost.
The library location this store is closest to is the McGill Branch.
4974 Kingsway, Burnaby
Phone: 604-435-8142
The UPS Store on Kingsway offers printing, photocopying, scanning and fax services at a cost.
The library location this store is closest to is the Metrotown Branch.
Many Burnaby businesses provide free WiFi during their normal business hours. Availability may vary due to COVID-19 closures.
City of Burnaby Community Centres
4949 Canada Way, Burnaby
Find information regarding local civic, recreation, cultural and library facilities and learn where free public Wi-Fi is located using the City of Burnaby’s interactive web map.
Shaw Communications is providing free access to its “Shaw Go” WiFi network to everyone, whether or not they are Shaw customers.
To connect to Shaw Go WiFi:
- On your mobile device, open up the WiFi connections screen.
- Look for networks named “Shaw Go” and connect to them. You can find these online by entering a nearby address or intersection.
- In your browser, you will have to accept Shaw’s terms and conditions. No personal information like name or email is required.
- Once you accept, you’re connected!
Telus offers free WiFi hotspts across Canada. To connect to Telus’ free WiFi:
- Locate a WiFi hotspot called "#TELUS" and provide the requested information (email address and consent to their terms and conditions).
- Once connected, you will be able to automatically connect to any other #TELUS WiFi hotspot for 30 days before having to re-authenticate.
Telus Internet for Good program
Email: internetforgood@telus.com
Telus’ Internet for Good program can provide $10/month internet to low-income families, seniors, youth aging out of care, and people with disabilities. Individuals can apply on Telus’ website.
Last updated: February 9, 2023
Vancouver Community Network (VCN)
280 – 111 West Hastings Street, Vancouver
Phone: 778-724-0826
Email: help@vcn.bc.ca
VCN is a non-profit internet service provider. They provide services, including dial-up internet to individuals, non-profit organizations and community groups, by donation.
North House:
4908 Hastings Street, Burnaby
Phone: 604-294-5444
South House:
4460 Beresford Street, Burnaby
Phone South House: 604-431-0400
Burnaby Neighbourhood House volunteers can help you learn to use email, create files and documents, use excel, search the Internet or practice typing and writing skills on a computer. Drop-in programs happen at both locations. You can also book a one-on-one appointment for both online and in-person help. Volunteers are able to provide support in multiple languages, including English, Cantonese, Farsi, Mandarin, Korean and Punjabi.
Last updated: February 9, 2023
Neil Squire Society
400-3999 Henning Drive, Burnaby
Phone: 1-877-673-4636
Email: info@neilsquire.ca
Neil Squire is focused on supporting and empowering people with disabilities. People with physical or sensory disabilities can access free tutoring to learn technology skills and may qualify for a free refurbished computer. Participants can meet weekly with a one-on-one tutor online, or in person at the Society’s office. Neil Squire also offers Digital Jumpstart, an online digital literacy program.
Last updated: February 9, 2023
Phone: 1-888-418-4771
Email: david@techserveto.com
TechServeTO provides free one-on-one tech help to seniors across Canada, over the phone. You can book an appointment for free one-on-one help with a volunteer through the website, or by calling TechServe. Volunteers are required to complete a criminal record check and go through a screening process before being paired with learners.
Last updated: February 9, 2023
Phone: 1-833-386-4129
Email: help@techlink.ywcavan.org
YWCA TechLink offers free IT and tech support to anyone in Metro Vancouver. They can help over the phone, or online. TechLink will be able to help you with general IT and tech-related queries, including setting up devices, making video calls, setting up e-mail accounts, accessing government services, accessing the internet, and more. They can provide support in English and many other languages, depending on current team members.