People sitting at public computer stations at Tommy Douglas Library

All of our branches have computers available for public use. Log into a computer using your library card and PIN. Use any computer that isn’t being used or reserved.

How long can I use a computer?

During COVID-19, a computer session is limited to 45 minutes.

An express computer session is 15 minutes.

How do I reserve a computer?

You can reserve a computer at Bob Prittie Metrotown. Log in with your library card number and PIN to make, change, or cancel a reservation. We’ll hold your computer for up to five minutes after your reservation begins.

What's included?

Each computer has:

  • Internet access: Chrome, FireFox, Internet Explorer
  • Windows 10
  • Microsoft 2016: Word, Excel and Powerpoint
  • Adobe Acrobat Reader
  • DVD and CD player and writer
  • USB ports
  • Google Earth
  • Black-and-white printer access
Are there computers for kids?

There are computers at our Metrotown and Tommy Douglas locations that are just for children under 13 years old. A children's computer session lasts 30 minutes and will extend 30 minutes at a time if no one else has reserved it. They can be used for up to two hours a day. Internet on children’s computers are filtered using netop web filtering software.

Is my information safe?

We permanently delete all user data between sessions as per City of Burnaby’s IT Policy. This includes deleting your internet browser history, passwords, and any files stored on the computer. Your browsing history and files can’t be restored once your session ends.

See Internet access under our privacy board policy to find out more.

Assistive Technology

All public computers have Microsoft Accessibility features that include

  • A screen reading app
  • A magnifier
  • An on-screen keyboard

On the second floor of the Bob Prittie Metrotown branch, there is a low-vision reader workstation, to magnify pages.

People sitting at computer stations at the Bob Prittie Metrotown Branch
Bibliotech lab at Tommy Douglas